Section 1 - Policy Statement
- Ensure policies, practices and procedures address dignity, independence, integration, inclusiveness and provide for equal opportunity for persons with disabilities;
- Allow persons with disabilities to use their own personal assistive devices to obtain, use or benefit from the services offered by the Municipality;
- Strive to meet the needs of persons with disabilities in a timely manner, at a cost no greater than that for persons without disabilities;
- Accommodate the accessibility needs of persons with disabilities to ensure they can obtain, use or benefit from the Municipality’s goods, services, programs and facilities.
The Municipality will promote accessibility by ensuring that compliance is met for all regulations made under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). In order to ensure that timelines are met and the Municipality continues to strive to be holistically accessible, the Municipality along with the County of Elgin and Local Municipal Partners will establish, implement and maintain a joint multi-year accessibility plan. The Joint Multi-Year Accessibility Plan will outline the Municipality’s strategy to prevent and remove barriers to persons with disabilities. The Joint Multi-year Accessibility Plan will be reviewed at least once every five years. Further, an annual status report will be prepared and posted on the website. 2020 Annual Accessibility Status Report
Section 2 - Background
Section 3 - Application
This policy applies to all services offered at facilities owned, leased or operated by the Municipality, as well as public events hosted by the Municipality, regardless of where the event takes place. This policy also applies to all external groups and agencies that use facilities owned leased or operated by the Municipality to hold a public event.
Section 4 - Definitions
- ‘Assistive Device’ shall mean a device used to assist persons with disabilities in carrying out activities or accessing the services of persons or organizations;
- ‘Barrier’ shall mean an obstacle that prevents a person with a disability from fully participating in all aspects of society because of his or her disability, including a physical barrier, an architectural barrier, an information or communications barrier, an attitudinal barrier, a technological barrier, a policy or a practice;
- ‘Disability’ shall be as defined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 and include any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co- ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device; a condition of mental impairment or a developmental disability; a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language; a mental disorder: or an injury or disability for which benefits were claimed under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
- ‘Discrimination’ shall mean unequal treatment based upon any of the prohibited grounds as outlined in the Human Rights Code: Race, Ancestry, Creed, Place of Origin, Colour, Sex (including pregnancy), Ethnic Origin, Citizenship, Sexual Orientation, Age, Record of Offences, Marital Status, Same-sex Partnership Status, Family Status or Disability.
- ‘Municipality’ shall mean the Corporation of the Municipality of Bayham.
- ‘Nurse’ shall mean a Registered Nurse, Registered Practical Nurse or Nurse Practitioner who is a registered member in good standing with the College of Nurses in Ontario.
- ‘Physician’ shall mean a physician who is a registered member in good standing with the College of Physicians and Surgeons of Ontario.
- ‘Service Animal’ shall include:
- A ‘guide dog’, as defined in Section 1 of the Blind Persons Rights’ Act; or
an animal used by a person with a disability if it is readily apparent that the animal is used by the person for reasons relating to his or her disability; or the person provides a letter from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability:
- A member of the College of Audiologists and Speech-Language Pathologists of Ontario.
- A member of the College of Chiropractors of Ontario.
- A member of the College of Nurses of Ontario.
- A member of the College of Occupational Therapists of Ontario.
- A member of the College of Optometrists of Ontario.
- A member of the College of Physicians and Surgeons of Ontario.
- A member of the College of Physiotherapists of Ontario.
- A member of the College of Psychologists of Ontario.
- A member of the College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario
- As defined within legislation
- ‘Support Person’ shall mean a person who accompanies a person with a disability in order to assist them with communication, mobility, personal care, or medical needs or with access to goods or services.
Section 5 – Accessible Procurement
- The Municipality’s goods and services are provided in a manner that respects the dignity and independence of persons with disabilities;
- The provision of the Municipality’s goods and services to persons with disabilities is integrated with those provided to persons who do not have disabilities unless an alternative measure is necessary to enable a person with a disability to obtain, use or benefit from the Municipality’s goods and services and;
- Persons with disabilities are given an opportunity equal to that of persons without disabilities to obtain, use or benefit from the Municipality’s goods and services.
Section 6 - Alternate Formats – Communication Supports
The Municipality will provide communication supports to members of the public upon request. If the Municipality is unable to obtain the requested communication support, the Municipality will work with the individual to determine an appropriate alternative method of communication.
In accordance with applicable legislation, the Municipality will ensure that websites and web content are created in a manner keeping with the expectations of the Web Content Accessibility Guidelines 2.0 (WCAG).
Purchased Documents or Videos: The Department purchasing a document or video that will be available on the Municipality’s website shall ensure that the document or video is created in a manner that ensures compliance with WCAG 2.0.
Third-Party Documents: The Municipality will put forward efforts to ensure that documents provided to the Municipality on behalf of a third party, that will be posted on the Municipality’s website, and not in direct control of the Municipality through a contractual relationship, will be remediated in accordance with WCAG 2.0, unless it is not practicable to do so.
In the event that it is not practicable to remediate a third party document, for which the Municipality is not in direct control through a contractual relationship, a member of the public may contact the Municipality to arrange for the information to be provided in an accessible format, upon request. The Municipality will consult with the requesting individual to determine suitability of format.
Section 7 - Feedback Process
Section 8 - Service Disruptions
The notice will be placed on the Municipal website and by any other method that is reasonable and applicable under the circumstances.
Section 9 - Support Persons
The Municipality may require a person with a disability to be accompanied by a support person while on Municipal premises in situations where it is necessary to protect the health and safety of the person with the disability or the health and safety of others on the premises.
In certain situations, the Municipality, at its discretion, may require a support person to sign a confidentiality agreement prior to an exchange of information with the person with a disability.
A support person, when assisting a person with a disability to obtain, use or benefit from the Municipality’s goods or services, shall not be charged for admission to any facility owned and operated by the Municipality.
Section 10 - Service Animals
If it is not readily apparent that the animal is a service animal, the Municipality may ask the person with the disability for a letter from a physician or nurse confirming that the person requires the animal for reasons relating to the disability. The Municipality may also, or instead, ask for a valid identification card signed by the Attorney General of Canada or a certificate of training from a recognized guide dog or service animal training school. If proper documentation is not produced, the person with the disability may be asked to remove the animal from the premises.
It is the responsibility of the person with the disability to ensure that their service animal is kept in control at all times. This will include controlling the behavior of the animal (e.g. barking or growling), cleaning up after the animal (e.g. defecation) and being responsible for any damage the animal may cause to Municipal property.
Section 11 - Use of Assistive Devices
It should be noted that it is the responsibility of the person with a disability to ensure that his or her assistive device is operated in a safe and controlled manner at all times.
Section 12 - Built Environment Standards
Ontario Building Code
Ontario's Building Code was amended to include enhancements to accessibility in buildings. As of January 1, 2015, new construction and renovations will be subject to updated accessibility requirements.
Accessibility Standard for the Design of Public Spaces
- Recreational trails/beach access routes
- Outdoor public eating areas like rest stops or picnic areas
- Outdoor play spaces, like playgrounds in provincial parks and local communities
- Outdoor paths of travel, like sidewalks, ramps, stairs, curb ramps and rest areas
- Service-related elements like service counters, fixed queuing lines and waiting areas
- Maintenance of accessible public spaces.
Section 13 - Accommodation
The Municipality of Bayham is an Equal Opportunity Employer
If you require accommodation at any time throughout the employment activities process, please contact us at: 519-866-5521, firstname.lastname@example.org or by visiting www.bayham.on.ca and we will make every effort to provide appropriate assistance pursuant to the Municipality of Bayham Employment Activities Accommodation Policy.
Section 14 - Training
The training will include:
- An overview of the Ontario Human Rights Code
- A review of the Accessibility for Ontarians with Disabilities Act, 2005
- A review of the Integrated Accessibility Standards Regulation (O. Reg 191/11)
- Specific review of Integrated Accessibility Standards Regulation requirements, based on the duties associated with the employee.
- How to interact and communicate with persons with various types of disabilities
- How to interact with persons with disabilities who use an assistive device or require the assistance of a guide dog or other service animal or the assistance of a support person.
- How to use equipment or devices available on the Municipality’s premises or otherwise provided by the Municipality that may help with the provision of goods, services or facilities to a person with a disability.
- What to do if a person with a disability is having difficulty accessing the Municipality’s goods, services or facilities.
The training will be appropriate to the duties of the employees, volunteers and other people. Employees will be trained as soon as practicable.
Section 15 - Responsibilities
Section 16 - Modifications to this Policy
Section 17 - Questions about this Policy